How to change data packages in Subs
To change your or a colleague's data package, you need to have Account permission or be the account owner.
Step 1 – Go to settings
- At the bottom of the menu on the left, you will see an icon that looks like a gear.
- Click on it to open Organization Settings .
Step 2 – Select Business Account
- Click on Business Account .
- Then select Subs in the menu.
Step 3 – Open mobile subscription
- Under Subscriptions , click Subs mobile .
- A list of all subscriptions in the company is displayed here.
Step 4 – Select user
- Click on the name or phone number for which you want to change the data plan.
Step 5 – Go to Call Rates & Data
- When the subscription opens, select the Call Rates & Data section.
Step 6 – Choose new data package
- Now you will see a list of data packages, such as 1 GB, 5 GB, 20 GB, or unlimited data.
- Select the package you want to switch to.
- Click Save at the bottom and then Save again.
Clear!
The change is now saved and the data package is updated.