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Vobbiz-Support

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Total activity 396
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Activity overview

Latest activity by Vobbiz-Support

  • Vobbiz Support created an article,

    Entra ID

    Who has access to Entra ID? Organizations with the add-on purchased Users in the app with the Users & Teams permission Open Entra ID Click on Select your organization Under Users & Teams, cli...

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  • Vobbiz Support created an article,

    Wallboard

    Who has access to Wallboard? Users with the Wallboard permission or Admin role can purchase the wallboard add-on service. All users in an organization with the Wallboard permission or Admin role ...

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  • Vobbiz Support created an article,

    Callback

    Who has access to callback? Users with the Phone System permission or higher can purchase the callback add-on. All users in an organization with the Phone System permission can manage the callbac...

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  • Vobbiz Support created an article,

    Vobbiz 2.1

    Release notes 2.1 Update live: 2024-03-12 Platforms: All What's new We have improved our service level feature in analytics by adding Target Service Level (TSL) allowing you to specify a targ...

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  • Vobbiz Support created an article,

    Zones for System SMS

    Zones These are the SMS zones referred to in our pricelist, i.e. zones for System SMS sent from the app. Country Zone USA A Cyprus A Thailand A Sao Tome & Principe A Colombia A S...

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  • Vobbiz Support created an article,

    MSI-package

    Download the MSI-package   here Two versions: admin and user Admin is called Vobbiz-admin.msi User is called Vobbiz.msi Will need admin privileges when installing. App will be installed ...

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  • Vobbiz Support created an article,

    Licenses in the app

    PBX Packages   Mini Light Unlimited Answer Group  1 2 Unlimited IVR  ❌ 2 Unlimited Analytics ❌ ❌ ✅ Call Log ❌ ❌ ✅ Fax Inbox ❌ ❌ 1 Limitations:1: Additional answer groups can be ...

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  • Vobbiz Support created an article,

    Vobbiz 2.0

    Release notes 2.0  Update live: 2023-12-05 Platforms: All What’s new? The 'Analytics Explore' and 'Call Log Search' features now have a dedicated main tab, making them more accessible and use...

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  • Vobbiz Support created an article,

    Operator specific information

    Telenor Follow the guide here to create a new operator and then return here When you have chosen Telenor, click on  under Special MEX info Add the Pilot user ID and click save Billing ID, Pilot u...

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  • Vobbiz Support created an article,

    Create/Change Operator

    When it comes to changing the current operator on a customer the mobile number must have the same MEX connection in the Lynes system as it has in the operators. Log in as a super admin on the or...

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