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Vobbiz Support

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Activity overview

Latest activity by Vobbiz Support

  • Vobbiz Support created an article,

    Vobbiz 1.22

    Release notes lynes 1.22.0 (preliminary) Update live: 2023-09-20 Platforms: All What's new? Moved out of beta! The advanced contact list provides a clearer overview of your contacts and lets ...

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  • Vobbiz Support created an article,

    Cost Centers 101

    Who has access to cost centers? Users with the permission Account have access to cost centers Open cost centers Click on -> Your organization -> Account -> Billing General information The fir...

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  • Vobbiz Support created an article,

    System requirements for using the app

    If you’re curious about the system requirements needed to run the app, see bellow and learn which operating systems (OS) and browsers we support. You will also fint network requirements etc. Device...

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  • Vobbiz Support created an article,

    Metrics 101

    In this article, you can learn more and understand how the different metrics work in the app. Here we explain the metrics you find under  in the detail view as well as the overview and how the grap...

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  • Vobbiz Support created an article,

    Schedule a message

    You can share and schedule messages directly from our app. These messages can be in real-time or scheduled to be sent later. You can see your scheduled messages in a separate dialogue box in the ch...

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  • Vobbiz Support created an article,

    System SMS

    Who can send an SMS? Users with the permission Send system SMS can send SMS from their own number Users who are part of a response group that allows SMS from display numbers can send SMS from the...

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  • Vobbiz Support created an article,

    Status colors in the app

    Status colors in the app There are two things in the app that users sometimes confuse, these are activity status and status colors. Here we explain the differences between them.  When you create...

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  • Vobbiz Support created an article,

    Vobbiz 1.21

    Release notes 1.21.0 Update live: 2023-06-15 Platforms: All What's new? A huge work has been done in our answer groups, it’s time to get to know new answer groups.Agent & Supervisor views are...

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  • Vobbiz Support created an article,

    Advanced contact list

    This is a beta function, currently being tested live. Feel free to try it before official release. Activate by: clicking  Personal Settings → Look & feel → Experimental → toggle on everything under...

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  • Vobbiz Support created an article,

    Vobbiz 1.20.0

    Release notes 1.20.0 Update live: 2023-03-07 Platforms: All What's new? Possible to place agents in different segments in an answer group. These groups are then layers in the call flow. E.g. ...

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    • 1 follower
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