Who can access Contacts?
- All users with the permission Contacts can access them
Open contacts
- Click choose your organisation, and expand the list Contacts
Create a Contact Group
-
- Click and choose your organisation
- Expand the list Contacts and choose Shared Contacts
- Click on Create Contact Group
- Give the new group a name
- Choose if the list shall be shown in the user's contact list (toggle off / on )
- Add the contacts (see detailed guide below)
- Choose who you want to share the group with (see detailed guide below)
- Click create
There are multiple ways to add contacts to the group and share it to users. See separate guides for step 6 & 7 below.
Add contacts to group
Possible to add contacts in multiple ways. Click to view and choose an alternative.
-
- Type first and last name, company, and titel (optional)
- Add email (optional)
- Add phone number (required)
- Click Save
-
- Choose one/several contacts from your personal contacts that you wish to share
- Click import
-
Download the example file, and use it to import. Or structure your current file in the same way.
- Click and choose the right file
- Click add, check if the import is correct
- Click import
When the file is imported you will see all the contacts in the list. If there is an issue in the import you will see the broken contact, possible to edit or remove before final import.
-
- Paste your list of contacts in the input field. Use the format: "FirstName, LastName, email@address.com, +46701234567, Company, Title" (all fields optional). Use a separate row for each contact
- Double check the details
- Click import
Share a contact group
-
- Toggle on to share with all users within the organisation
- Click save/create
-
- Click to expand the list of users
- Choose one or several users that you want to share the group with
- Click save/create
-
- Click to expand the list of roles
- Choose one or multiple roles that you want to share the group with
- Click save/create
-
- Click to expand the list of all teams
- Choose one or multiple teams you want to share the group with
- Click save/create
Remove a contact group
-
- Expand the group you wish to remove
- Click remove
- Confirm by clicking Yes
Once removed, you wont be able to restore the group and its settings
Comments
0 comments
Article is closed for comments.