Access Audio & video devices
To access audio & video devices, click and expand the list Audio & video devices under telephony.
Headset integration
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To use your Poly headset's features, you need to enable the integration between the app and Poly (Plantronics). To enable:
- Download the Poly hub here and install the software
- Once installed, launch the software
- Toggle to connect your headset in the app
- If you have a Poly headset it will automatically select it
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To use your Jabra headset's features, you need to enable the integration between the app and Jabra. To enable:
- Download Jabra direct here and install the software
- Once installed, launch the software
- Toggle to connect your headset in the app
- If you have a Jabra headset it will automatically select it
Change your microphone & starred devices
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- Click on to expand the list
- Choose the mic you would like to use
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- To star a mic, click to expand the list
- Click on the mic you want to star and it should look like this
- Background noise suppression* is on by default. You can toggle off the function if desired
Applies to calls made via the desktop- and Android app.
Change your speaker
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- Click on to expand the list
- Choose the speaker you would like to use
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- To star a speaker, click to expand the list
- Click on the mic you want to star and it should look like this
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To disable sound on incoming calls toggle off . To change your speaker for incoming calls toggle off and choose the one you like from the list.
Change your camera
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- Click on to expand the list
- Choose the camera you would like to use
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- To star a camera, click to expand the list
- Click on the camera you want to star and it should look like this
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