Tutorials
Welcome to the easiest school ever: tutorials, videos, and tips to help you!
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Engelska
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Manage your display number on your mobile
Learn how to manage your display number easily via mobile with our video guides.
Manage your voicemail on your mobile phone
Learn how to easily manage your voicemail via your mobile phone.
Connect calls directly and with notification on your mobile phone
Learn how to connect calls directly and with notification on your mobile phone with our video guides.
Manage your workday on your mobile phone
Learn how to easily manage your workday with practical video guides for your mobile phone.
Calendar and connect to meetings on your mobile
Learn how to use the calendar and participate in meetings via mobile effectively.
Change your activity status on mobile
Learn how to change your activity status easily via mobile with our video guides.
Create a new activity status in the mobile
Learn how to create an activity status directly on your mobile.
Log in & out of response groups
Learn how to log in and out of response groups easily and smoothly.
Engelska
Engelska
Send SMS from client
Learn how to send SMS from the client with simple video guides for new users.
How Case Management works in Contact Center
Learn about contact center case management with video guides for new users.
How to navigate the app
Learn how to navigate the app with video guides for new users.
Microsoft Teams integration with line status & Calendar integration
Integrate Microsoft Teams with calendar features for more efficient collaboration.
Connect your Office or Google Workspace account to the app
Easily connect your Office or Google Workspace account to the app with our video guides.
Get started with in-app telephony
Easily learn how to use the telephony function in the app with our video guides.
Engelska
Collection short description here
Engelska
Collection short description here
Create contact groups and share contacts
Learn how to create contact groups and share contacts effectively.
Create a web chat channel & web widget in Contact Center
Learn how to create a web chat channel and web widget in Contact Center.
Create and edit a user, and add phone numbers
Learn how to create and edit users and add phone numbers.
How the call log works
Learn how the call log works with this user-friendly video guide.
Create an email channel & email address in Contact Center
Learn how to create an email channel and address in Contact Center with our video guides.
How SuperSearch works
A guide for advanced users on how Super Search works.
Edit a user from the contact view
Learn how to edit users in the contact view with this video guide.
How analytics works
Learn how analytics works with video guides for advanced users.
Edit a colleague's personal settings
A guide to editing a colleague's personal settings effectively.
How auto-labels work in Conversation Intelligence
Learn how auto-labels work within Conversation Intelligence.